Yes, there ARE stupid questions. Reframe the question to stop wasting time and maximize efficiency.

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Cy Wakeman, reposted from: How to tell if you’re asking a stupid question

A common cliché I often hear leaders say is, “Feel free to speak up! Remember, there are no stupid questions.

I can think of a time when that statement was true. My second-grade teacher would remind us of this to build our confidence with adults, who at that time could be a bit scary to us. But in the workplace, everyone is an adult. There should be an expectation that everybody will participate and select questions wisely. In the workplace, there really are stupid questions.

Usually they begin with the question, “Do you have a minute?” followed by inquiries lacking in personal accountability such as, “Why do things keep changing?” or “Why doesn’t anyone tell me anything?” or “Who thought of this?

In my experience, these are really unhelpful and expensive questions and here’s why:

  • There is no answer to these questions—really.
  • Even if you could speculate an answer, it would add no value to the situation.
  • They all imply blame.
  • They fly in the face of personal accountability as a concept, let alone a core expectation.
  • They are focused on other people who are outside of the control of the employee.

To spend a single second of thought or action on such questions is a complete waste of resources, period.

Questions that begin with “Why,” “Who,” or “When” often fall into this category, especially if they concern human behaviors. The words “Why,” “Who,” or “When” are only valuable when beginning questions that seek information on a process or logistical detail of a plan. Human behavior is simply not rational, which means there are often no answers to these questions.

A single “stupid” question can commission hours of resources in the form of meetings, research, analysis and discussions that are a total waste of time, talent, and focus. In my research, almost 2.5 hours per day, per employee are wasted seeking an answer that doesn’t exist, doesn’t matter, or reinforces the erroneous belief that others are the source of our problems.

When you hear yourself or someone else asking one of these stupid questions, for the love of resources, move quickly to help steer their efforts into asking smarter questions that have actual answers, and that, if found, lead to actions that deliver results.

Help to re-write stupid questions. Here’s how:

  1. Change every “Why,” Who” or “When” to either a “How” or “What.”
  2. Follow with the words “can I.”
  3. End the question with some action word such as “do” or “help.”

Here’s what helpful and accountable questions sound like:

  • Why do things keep changing?” becomes “What can I do to get skilled up for change so I am un-phased by it?” or, “How can I help drive the change?” or even, “How can I quickly align with the change?”
  • Why doesn’t anyone tell me anything?” transforms into “What can I do to get the information I need?” or “How can I actively stay informed?”
  • Who thought of this?” will become “How can I best support this?” or the even more proactive, “How can I provide better information to my decision makers?”

These powerful, rewritten questions are filled with personal accountability. Plus, these smarter questions empower the employee and encourage the team’s energy toward results. As teams pull together to answer these questions, they’ll focus their energy on what matters.

As leaders, work with your employees to specifically create a list of possible answers to these smart questions. Teaching our teams to ask more accountable questions relieves the impossible burden on the leader to be the only problem solver. Leaders can move from over-managing and rushing in to fix problems to leading first by calling teams up to solve any problems that arise. The answers generate an instant list of simple instructions of where the employee can use their time and talent to create results and add value in spite of challenging circumstances.

Cy Wakeman is a Drama Researcher and the author of No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement and Deliver Big Results.

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Cheers!

Quincy

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Ready for Water Drones? PowerDolphin says you are

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Had enough of flying drones and ready to take the fun underwater? Check out PowerDolphin. For the angler-enthusiast its a tool to find fish, and, using the recontroled bait release, get the fish to come to you. The extreme sports type can capture up close kite-surfing selfies. Want to channel your inner Hassehoff? Use the remote controlled tow release drop that life preserver in reach of a swimmer in need (also see Lifeguard drone help resume two young swimmers).

Among its features:

  • 120 wide angled HD camera
  • remote-controlled bait deploy
  • Tow-cable that can tote and release life-saving equipment

Cheers!

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Advice for Male Managers Frightened by MeToo Movement: Mentor Women

 

MeeToo-MentorHer

Men who want to be on the right side of this issue shouldn’t avoid women. They should mentor them.

Facebook COO Sheryl Sandberg’s

Men are finally beginning to be held accountable for sexual harassment. And (surprise, surprise) many of them aren’t reacting so well…

via Sheryl Sandberg has a plan for the 50% of male managers afraid to mentor women — Quartz

Related Links:

http://leanin.org/mentorher

Editing an Email Subject line in Outlook

WithEmail, a good subject line is essential for good filing, however not every sender considers that when composing their email. If you received an email that needs a more descriptive subject, follow these steps to edit the Subject line.

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To Edit the Outlook Subject line

  1. Open the message.
  2. Click the chevron (▿) at the far right of the message header. The header will expand down.
  3. Click your insertion point on the subject line and edit the text.
  4. Close the message, selecting Yes, when prompted to save (alternatively, press CTRL+S to save edits prior to close).

Want to edit the subject lines a little quicker?  Change your Outlook View Settings to  edit subjects lines directly from the Message List.

edit subject

Modify your view settings to edit subject lines from the Message list.

  1. Click View and select View Settings. The Advanced View Settings dialog appears.
  2. Click Other Settings button. The Other Settings dialog appears.
  3. Check the Allow in-cell editing.
  4. OK. OK.

Click the subject line you want to change, and edit directly in the Message List.

Cheers!
ʎɔuınb

Additional Reading:

apples to: Outlook 2016, Office 365

LG and HERE bring AI to Self-driving Cars

 

Electronic giant LG and Intelligent mapping group HERE, are joining talents to bring AI to self-driving cars. You can read more about that here. But what I’m excited about is the marketing teams’ optimistic view of the SF commuting:

In the above marketing pic, not only is there an absence of standing traffic on the SF Bay Bridge during what must be  rush-hour (judging by the suncast shadows on the road), but there is also a pedestrian walkway on the western span (the one that links Treasure Island to San Francisco).

Now THAT’S a future I’m looking forward to.

For more, read:

Cheers!

Quincy

Lamborghini: Terzo Millennio

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Lamborghini’s Electric Auto

 

Also:

Cheers!

DST: Thank the Golf Lobby for today’s extra hour

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image by Brandon Wall

..and thank blame the Barbecue, Baseball, and Candy Lobbies, too!

When daylight saving was first enacted, golf ball sales skyrocketed. One additional month of daylight saving was worth $200 million in added golf clubs sales and greens fees.

The barbecue industry said it was worth $100 million in additional sales of grills and charcoal briquettes.

Before Lighted stadiums made night games standard, the Baseball industry also exerted strong influence for Congress to enact Daylight Saving Time.

In 2005, the candy lobby, successfully lobbied for extending DST from six to eight months, thereby covering Halloween, reasoning that an extra hour of evening light would benefit the juvenile extortion racket (aka: ‘trick-or-treat’) thus positively impact sales.

sources,  Spring Forward: The Annual Madness of Daylight Saving Time, and QZ: Daylight Saving Time … by corporate lobbies, not farmers

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